Sunday, February 10, 2013

Linden Lab Strikes Back Follow-Up

So, a week ago in my previous post I talked about LL's practices in dealing with reported SL bugs, and how they tended to ignore or dismiss many very valid complaints.

With this particular issue, the person who reported it was urged by Oz Linden to create a patch and submit it to the Jira, after which Oz turned around and closed the Jira telling the person not to re-open it or they would be banned from the Jira.

 Well, the reporter did not open it again. To the contrary, they decided to back out of SL development entirely.

However, another concerned resident did re-open the issue, probably because it is an issue worth being fixed. Or, perhaps because residents are simply increasingly tired of and agitated by LL closing bug reports and leaving the bugs unfixed with no explanation. In either case, a third party reopened the Jira with a plea that LL deal with the problem.

 Less than half an hour later, Alexa Linden closed the issue "Won't Finish".

 That evening, the reporter found they had been slapped with a two day ban.

 Yes, you read that right.

If you have ever submitted an issue to the Jira, or do so in the future, Linden Lab may ban you for it regardless of any actions you do or do not take after the fact.

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